Do you love food and convenience put together? Then you would definitely love foodpanda!

You wanted something simpler, so we made it. A team of problem solvers, designers, thinkers and tinkers, working around the clock to make online food ordering easy, fast and fun.

foodpanda is the leading, on-demand food delivery company in Pakistan, bringing thousands of your best loved restaurants online into your home or office - fast! We’re all about bringing on the smartest folks as we continue to grow with an “all hands on deck” environment and hire those who can thrive in a start-up culture.

We’re looking for a highly-driven and motivated Head of Delivery & Logistics for our team in Pakistan. If you are looking for a place where you can gain hands-on exposure and have direct impact, then this may be the place for you!

The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

This role will be based in Pakistan and will report to the CEO.

About the job:

As our Head of Logistics, you will be responsible for setting up and optimizing processes, while running the day to day operations of the business:

Responsibilities:

Lead the Logistics team
Lead Logistics strategy - Challenge the status quo and find innovative ways to improve the ecosystem.
Full ownership of Logistics P&L
Analyse and track KPIs to improve the delivery setup and overall performance, and take customer experience to the next level
Scale and maintain our rider fleet - Ensure a constant and adequate inflow of rider supply and focus on rider retention, community and engagement
Competitive Intelligence - Keep active track of competitors and stay ahead of the curve, in competitiveness and innovation
Feedback on tech product and manage roll-outs - Ensure seamless app and feature roll outs to improve operational efficiency and user (rider/ops team) experience
Support other departments with operational guidance and resources
Lead the strategy and expansion of our Cloud Kitchens project (managing and opening facilities from which we operate delivery-focused restaurants)
Requirements

You have successfully completed a relevant Bachelor’s degree; a relevant Master’s degree is a strong plus
You have at least 3+ years of work experience in operations, consulting, banking or a high growth start-up
You have strong leadership and communication skills, work independently and are reliable
You are process-oriented and data-driven
Experience with Microsoft Office, especially Excel, or Google equivalents
Your knowledge of the internet and e-commerce sector is solid
You are driven and ambitious
You are very proactive and could lead independent projects
Excellent English skills.
A little About Us:

We are fast, like mind boggling fast! So if you’re someone who loves ever changing goals and loves optimization, you’re the right fit for us!
We love people who can develop things from scratch, own them and then work on improving them.
We love what we do, and we don’t rest until we’ve achieved our targets. So if you’re also someone who is driven until the dream is achieved, come join us!