CUSTOMER RELATION OFFICER Required in Islamabad. (MUST BE A GRADUATE)

AUSTRALIAN CONCEPT INFERTILITY MEDICAL CENTRE ISLAMABAD Islamabad, Pakistan 2019-01-29 04:01:48
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  • FULL TIME Job Type

Opportunity Description

1. Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone answering or referring inquiries.
2. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
3. Keep patient appointments on schedule by notifying provider of patient's arrival reviewing service delivery compared to schedule reminding provider of service delays.
4. Comforts patients by anticipating patients' anxieties answering patients' questions maintaining the reception area.
5. Ensures availability of treatment information by filing and retrieving patient records.
6. Maintains patient accounts by obtaining, recording, and updating personal and financial information
7. Identify and assess customers’ needs to achieve satisfaction
8. Build sustainable relationships of trust through open and interactive communication
9. Provide accurate, valid and complete information by using the right methods/tools
10. Follow up the patients
11. Feedback calls and record the feedback data.
12. Act as backup Receptionist.

Skills Required

Opportunity Location

Islamabad PK

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About AUSTRALIAN CONCEPT INFERTILITY MEDICAL CENTRE ISLAMABAD

Islamabad, Pakistan

The Australian Concept Infertility Medical Center “ACIMC” was established in 1998 with Australian technical collaboration in Karachi, Pakistan. His Excellency Mr. Geoffrey-C-Allen, The then Australian High Commissioner of Pakistan, formally inaugurated Australian Concept Infertility Medical Center on the 9th October 1998. It still remains an unforgettable day for all our dedicated team because it was on this day that we also recorded our first positive pregnancy for one of our patients. The satisfaction and pride we feel when we see the happiness and joy on the faces of positive patients is our ultimate reward. We, at ACIMC, put our patients before everything else. Our sole concern is to give you what you yearn for most – a child that you so rightly deserve – and that too in the safety of the most technologically advanced and hygienically controlled environment that can easily compete with International standards. The technology support and the scientific data evaluation and processing is an on-going activity through which the ‘Concept Team’ gains valuable insight from refresher courses, workshops and visits by International technical teams. To make it as naturally acceptable a process as possible, the couples who choose ACIMC are given complete guidance and a step by step procedural account. Our team is the most experienced and co-ordinated across Pakistan. Led by Dr. Salma Batool (Medical Director, M.R.C.O.G. Royal College of Obstetricians & Gynecologists, London), the ACIMC has achieved milestone after milestone of resounding success. Only recently, ACIMC gained a monumental achievement of 10000+ successful live births.

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AUSTRALIAN CONCEPT INFERTILITY MEDICAL CENTRE ISLAMABAD

Established Since 1998 Off Days: SUN
Phone Verified More Opportunities : 10

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