IT Help Desk Specialist (Remote, Karachi Time – UTC+5)
Concept B Solutions Lahore, Pakistan 2025-08-21 17:46:19- 11 Views
- FULL TIME Job Type
Opportunity Description
We are seeking an IT Help Desk Specialist to provide customer support and assist with system testing. Most of the work will be chat-based, with occasional hands-on testing. This is a long-term contract, 40 hours per week, with all necessary equipment provided.
Responsibilities
Provide customer support via WhatsApp chat.
Perform manual system testing.
Work daytime hours and collaborate with international colleagues.
Use and test the darts system provided.
Required Skills & Experience
Fluent in English.
Strong empathy, kindness, precision, and proactive approach.
Experience in customer service.
Ability to work with and understand complex software tools.
Nice to Have
Experience working with IT hardware.
Understanding of how networks operate.
Skills Required
Job Detail:
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Industry: OtherDepartment: Other
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Career Level: ProfessionalExperience Level: Audit Senior
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Gender: AnyTotal Positions: 5
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Minimum Education: bfa
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Job Shift: ON ROTATIONOpportunity Type: FULL TIME
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Other Benefits: HEALTH INSURANCE,SPORTS ENTERTAINMENT
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Expiration Date: 31-10-2025
Opportunity Location
Karachi PK
Concept B Solutions
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