Call Center Agent
The CVConnect Lahore, Pakistan 2024-12-09 19:51:48- 97 Views
- FULL TIME Job Type
Opportunity Description
Job Title: Call Center Agent (Junior & Mid-Level)
Location: Pixi Plans Lahore
Type: Full-Time
*Job Summary*
Join our team as a call center agent for a US-based campaign. Handle inbound/outbound calls, provide excellent customer service, and meet performance targets.
Responsibilities
Manage calls and follow scripts to meet campaign goals.
Resolve customer inquiries and complaints effectively.
Maintain accurate call records in the CRM system.
Meet individual/team performance metrics.
Requirements
Junior-Level:
High school diploma; 0-1 year experience (preferred).
Strong communication and computer skills.
Mid-Level:
2-4 years of experience; proven target achievement.
Proficiency with CRM tools; leadership skills a plus.
Benefits
Competitive pay + incentives.
Skills Required
Job Detail:
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Industry: Call CenterDepartment: Information Technology
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Career Level: Middle CareerExperience Level: Audit Supervisor
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Gender: AnyTotal Positions: 5
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Minimum Education: BACHELORS
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Job Shift: NIGHTOpportunity Type: FULL TIME
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Other Benefits: INCENTIVE BONUS
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Expiration Date: 12-03-2025
Opportunity Location
Lahore PK
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